Cyber-fraud just happened to you.
The next 72 hours decide whether you get your money back.
We are the team that handles the response.
Start free triage — 15 minutesFree. No card needed. No follow-up calls unless you ask.
Or call us — +91 72000 72000
What we do
We draft your complete complaint paperwork — bank dispute letter, 1930 complaint script, cybercrime.gov.in submission, and FIR-ready narrative — to RBI's customer-liability framework. You receive it within four hours. You file it. We do not submit on your behalf. We do not take a percentage of what you recover. Flat fee.
Drafted package
Four channels, one PDF. RBI-format. Cited correctly. Ready to file.
Escalation plan
Named nodal officers. Real deadlines. The next step is always ready.
Quiet case tracker
One dashboard. Reminders that name dates, not urgency.
Four things we promise. Four things we won't do.
Flat fee. No percentage of recovery. Ever.
The fee is on the page before you pay. There is no second charge. We do not take a cut of what your bank refunds.
We draft. You file.
You stay in control of your case. You submit using your own credentials.
We guarantee the procedure, not the refund.
We deliver paperwork that meets RBI and police format requirements, on time. What your bank decides is the bank's decision. We make it harder for them to ignore.
Your case ends when you say it does.
No subscription. No retainer. No “we miss you” emails after closure. When you're done, we're done.
Our four promises in full — /trust
The team you'll be working with
[Founder Name]
Founder
Spent eight years on banking-grievance and consumer-protection work before starting First72.
Speaks: English, Hindi.
[Operations Lead Name]
Head of Operations
Former regional banking ombudsman office. Has handled over 2,000 customer-liability cases.
Speaks: English, Hindi, Marathi.
[Case Manager Lead Name]
Lead Case Manager
Trained social worker with eight years in financial-victim support.
Speaks: English, Tamil, Telugu.
Our full team — including our legal advisor — is on /about.
“Most cyber-fraud victims don't lose their money to the scam. They lose it the second time — to a complaint filed in the wrong format, in the wrong channel, after the wrong deadline. The first 72 hours is when that can still be prevented.”
You've read enough.
The triage takes about 15 minutes. It is free, useful, and ends with a real diagnosis and a real list of what to do next.
Start free triageOr talk to us — +91 72000 72000